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Salvation Army swaps thin clients at nearly 750 UK sites as it moves off Citrix

The charity, which moved into its Denmark Hill headquarters in London in 2023, has bought around 1,500 10ZiG devices as it shifts its IT estate to Microsoft Azure Virtual Desktop.

The Salvation Army has installed 10ZiG thin client devices across nearly 750 of its UK sites as part of a multi-year overhaul of its IT, which serves its London headquarters at Denmark Hill as well as its divisional headquarters, churches and life houses. Thin client maker 10ZiG Technology announced the deployment on 28 October 2026.

The church and charity supports around 7,000 users on its IT estate. Its move to the Denmark Hill headquarters in 2023 brought in hot desking, with staff connecting their own laptops to shared screens, keyboards and mice.

From Citrix to Azure

Alongside that move, the organisation built a Microsoft Azure Virtual Desktop environment for its remote divisional, church and life house sites. All remote endpoints have now moved onto it, and the Citrix platform it has used since 2010 will be retired when the current licence period ends.

Neil Edmonds, Head of IT Infrastructure at The Salvation Army, said: “Logon times are significantly faster, profile management is simpler and the digital experience for our users is far better.”

The Salvation Army bought around 1,500 devices through reseller Phoenix Software to replace ageing Dell Wyse terminals, and used 10ZiG’s RepurpOS software to convert some existing Dell Wyse units. Specialist partner BNR installed devices at around 100 larger premises, including life houses and divisional headquarters, while around 600 churches and community centres received pre-configured devices by post with a return bag for the old terminal.

The organisation is also moving its data centre workloads from VMware to Microsoft Hyper-V, away from a colocation facility in Surrey towards a hybrid of on-premises infrastructure and Microsoft Azure.

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